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Cancellation Policy

FEES Effective January 1st, 2026, fees are to be paid prior to the beginning of your session. Payment may be made by cash or cheque at the beginning of your session upon special request. Fees are $100.00/hour for individuals and $120.00/hour and will be billed as counseling/social work. Mediation is billed at $150/hour inclusive of all administrative activities. Sliding scale is available for lower income clients who do not have access to extended health benefits. Direct billing is available to select providers should up front or prepayment create financial hardship. Direct billing details must be provided at minimum of 24 hours prior to your session. A receipt for services rendered with my license/registration number will be issued to you at the time of payment. Acceptable payment methods are online via debit/credit card or e-transfer. Cash and cheque are acceptable methods of payment for arrangements made prior to the session. CANCELLATIONS If you need to cancel or reschedule your session, please advise at least 24 hours in advance. Conversely, if I need to reschedule your appointment, I will provide at least 24 hours notice. If prepayment has been made your session will be rescheduled at the earliest mutual convenience. If special arrangements to pay via cash or cheque have been made, you will be responsible for the cost of the session for no-shows and late cancellations.

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